Returns & Exchanges
At Chomps, we stand behind the quality of our meat sticks and want you to be completely satisfied with your snacks. If your order isn't perfect, we offer a 30-day satisfaction guarantee to ensure you have the best experience possible.
Initiate Your Request
Contact our customer support team via email with your order number and the specific reason for your return or exchange request.
Provide Quality Verification
For any damaged or defective products, please include a clear photo of the items and the packaging to help our quality control team.
Review and Approval
Our team will review your request within 2 business days; if approved, we will provide instructions for a replacement or a full refund to your original payment method.
Enjoy Your Replacement
Once processed, your replacement snacks will be shipped immediately at no extra cost, or your refund will appear in your account within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing